All terms & conditions
Terms of Service Agreement
TangServer, LLC, including TangServer, LLC's subsidiaries, affiliates, divisions,
contractors and all data sources and suppliers, (collectively "TangServer", "we", "us" or
"our") welcomes you to host.tangchaoshop.com (the "Website"). These terms and conditions of
service (collectively, with TangServer's Privacy Policy,, the "Terms of Service" or
"Agreement") govern your use of the Website and the services, features, content or
applications operated by TangServer (together with the Website, the "Services"), and
provided to the Subscriber (the "Subscriber", "user", "sub-user", "you" or "your").
Please read these Terms of Service carefully before using the Services. These Terms of
Service apply to all users of the Services. If you are using the Services on behalf of an
entity, organization, or company, you represent and warrant that you have the authority to
bind such organization to these Terms of Service and you agree to be bound by these Terms of
Service on behalf of such organization. Agreeing to use the Services by clicking "Sign up"
constitutes your acceptance and agreement to be bound by these Terms of Service, and all
other operating rules, policies and procedures that may be published from time to time on
the Website by us, each of which is incorporated by reference and each of which may be
modified from time to time without notice to you. You acknowledge receipt of our Privacy
Policy. If you ordered the Services on the Website, use the Website, or otherwise engage in
any electronic transaction with respect to the Services, then you agree to receive any
updates to our Privacy Policy by accessing the Website. By using our Website or purchasing
our products or services, you agree that we may use and share your personal information in
accordance with the terms of our Privacy Policy.
These Terms of Service provide that all disputes between you and TangServer will be resolved
by BINDING ARBITRATION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND
YOUR RIGHTS UNDER THIS CONTRACT (except for matters that may be taken to small claims
court). Your rights will be determined by a NEUTRAL ARBITRATOR and NOT A JUDGE OR JURY and
your claims cannot be brought as a class action. Please review Section 15 below for the
details regarding your agreement to arbitrate any disputes with TangServer. NOTHING IN THESE
TERMS OF USE SHALL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU. If any
provision or provisions of these Terms of Use shall be held to be invalid, illegal, or
unenforceable, the validity, legality and enforceability of the remaining provisions shall
remain in full force and effect.
TangServer reserves the right, at any time and from time to time, to amend or to modify
these Terms of Service without prior notice to you, provided that if any such alterations
constitute a material change to these Terms of Service, TangServer will notify you by
posting an announcement on the Website. Amendments and modifications shall take effect
immediately when posted on the Website. By continuing to access or use the Services after
any such amendments or modifications, you agree to be bound by such amended or modified
Terms of Service. For this reason, we encourage you to review the Terms of Service whenever
you use the Services. If you do not agree to any change to these Terms of Services, then you
must immediately stop using the Services.
Beside the official version of these Terms of Service, we have put a simplified commentary
entitled "In other words" to assist you in your comprehension of these Terms. However, it is
the "Terms of Service" which govern your access and use of the Services not the commentary
set out in "In other words" or included in other similar explanations which are provided for
informational purposes only and do NOT include all of the information in the Terms of
Service. You should always read the full text of the Terms of Service and not just the "In
other words" commentary or other explanations.
SOME JURISDICTIONS HAVE CONSUMER PROTECTION AND OTHER LEGISLATION WHICH MAY APPLY TO THE
SERVICES AND WHICH DO NOT ALLOW CERTAIN PROVISIONS SUCH AS LIMITATIONS OF LIABILITY AND
EXCLUSION OF CERTAIN WARRANTIES, AMONG OTHERS. TO THE EXTENT THAT A LIMITATION, EXCLUSION,
RESTRICTION OR OTHER PROVISION SET OUT BELOW IS SPECIFICALLY PROHIBITED BY APPLICABLE LAW,
SUCH LIMITATION, EXCLUSION, RESTRICTION OR PROVISION MAY NOT APPLY TO YOU.
In other words, welcome to our Terms of Service agreement! This document exists to protect
both you and us. By using our services, you agree to our Terms of Service agreement. If
you’re like us, you don't always have time to read through the entire document. That’s why
we’ve summarized the key points for you, and will update you when any major changes are
made. You should also read our copyright policy and Privacy Policy pages.
It is said that song composers of the past used dummy texts as lyrics when writing melodies in order to have a 'ready-made' text to sing with the melody.
Due to its widespread use as filler text for layouts, non-readability is of great importance: human perception is tuned to recognize certain patterns and repetitions in texts. If the distribution of letters and 'words' is random, the reader will not be distracted from making a neutral judgement on the visual impact and readability of the typefaces (typography), or the distribution of text on the page (layout or type area).
For this reason, dummy text usually consists of a more or less random series of words or syllables. This prevents repetitive patterns from impairing the overall visual impression and facilitates the comparison of different typefaces. Furthermore, it is advantageous when the dummy text is relatively realistic so that the layout impression of the final publication is not compromised.
It is said that song composers of the past used dummy texts as lyrics when writing melodies in order to have a 'ready-made' text to sing with the melody.
Due to its widespread use as filler text for layouts, non-readability is of great importance: human perception is tuned to recognize certain patterns and repetitions in texts. If the distribution of letters and 'words' is random, the reader will not be distracted from making a neutral judgement on the visual impact and readability of the typefaces (typography), or the distribution of text on the page (layout or type area).
For this reason, dummy text usually consists of a more or less random series of words or syllables. This prevents repetitive patterns from impairing the overall visual impression and facilitates the comparison of different typefaces. Furthermore, it is advantageous when the dummy text is relatively realistic so that the layout impression of the final publication is not compromised.
It is said that song composers of the past used dummy texts as lyrics when writing melodies in order to have a 'ready-made' text to sing with the melody.
It is said that song composers of the past used dummy texts as lyrics when writing melodies in order to have a 'ready-made' text to sing with the melody.
1.1 The Services are not targeted towards, nor intended for use by, anyone
under the age of 13. By using the Services, you represent and warrant that
you are 13 years of age or older. If you are under the age of 13, you may
not, under any circumstances or for any reason, use the Services. We may, in
our sole discretion, refuse to offer the Services to any person or entity
and change its eligibility criteria at any time. You are solely responsible
for ensuring that these Terms of Service are in compliance with all laws,
rules and regulations applicable to you and the right to access the Services
is revoked where these Terms of Service or use of the Services is prohibited
or to the extent offering, sale or provision of the Services conflicts with
any applicable law, rule or regulation. Further, the Services are offered
only for your use, and not for the use or benefit of any third party.
1.2 To sign up for the Services, you must register for an account on the
Services (an "Account"). You must provide accurate and complete information
and keep your Account information updated. You shall not: (i) select or use
as a username a name of another person with the intent to impersonate that
person; (ii) use as a username a name subject to any rights of a person
other than you without appropriate authorization; or (iii) use, as a
username, a name that is otherwise offensive, vulgar or obscene. You are
solely responsible for the activity that occurs on your Account, regardless
of whether the activities are undertaken by you, your employees or a third
party (including your contractors or agents), and for keeping your Account
password secure. You may never use another person's user account or
registration information for the Services without permission. You must
notify us immediately of any change in your eligibility to use the Services
(including any changes to or revocation of any licenses from state,
provincial, territorial or other authorities), breach of security or
unauthorized use of your Account. You should never publish, distribute or
post login information for your Account. You shall have the ability to
delete your Account, either directly or through a request made to one of our
employees or affiliates. You agree to provide accurate information in your
registration and not to share your password with third parties. You agree
not to impersonate another person or to select or use a user name or
password of another person. You agree to notify TangServer promptly of any
unauthorized use of your account and of any loss, theft or disclosure of
your password. Failure to comply with these requirements shall constitute a
breach of these Terms of Service and shall constitute grounds for immediate
termination of your account and your right to use the Website. TANGSERVER
WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE AS A RESULT OF YOUR FAILURE TO
PROVIDE US WITH ACCURATE INFORMATION OR TO KEEP YOUR ACCOUNT SECURE.
In other words, you must be at least 13 years old to use our service (sorry,
young devs!). By registering with your information, you are guaranteeing the
services offered are solely for your use and not a third party – and that
all of the information is accurate. Make sure to keep all of your account
information updated!
2.1 For purposes of these Terms of Service, the term "Content" includes,
without limitation, information, data, text, written posts, reviews, and
comments, software, scripts, graphics, and interactive features generated,
provided, or otherwise made accessible on or through the Services. For the
purposes of this Agreement, "Content" also includes all User Content (as
defined below) and Listing Information and Vendor Offerings (each of which
is defined in the TangServer Marketplace Terms and Conditions.
2.2 All Content added, created, uploaded, submitted, distributed, or posted
to the Services by users (collectively "User Content"), whether publicly
posted or privately transmitted, is the sole responsibility of the person
who originated such User Content. You represent that all User Content
provided by you is accurate, complete, up-to-date, and in compliance with
all applicable laws, rules and regulations. You acknowledge that all
Content, including User Content, accessed by you using the Services is at
your own risk and you will be solely responsible for any damage or loss to
you or any other party resulting therefrom. We do not guarantee that any
Content you access on or through the Services is or will continue to be
accurate.
2.3 The Services may contain Content specifically provided by us, our
partners or our users and such Content is protected by copyrights,
trademarks, service marks, patents, trade secrets or other proprietary
rights and laws. You shall abide by and maintain all copyright notices,
information, and restrictions contained in any Content accessed through the
Services.
2.4 Subject to these Terms of Service, we grant each user of the Services a
worldwide, non-exclusive, revocable, non-sublicensable and non-transferable
license to use (i.e., to download and display locally) Content solely for
purposes of using the Services. Use, reproduction, modification,
distribution or storage of any Content for other than purposes of using the
Services is expressly prohibited without prior written permission from us.
You shall not sell, license, rent, or otherwise use or exploit any Content
for commercial use or in any way that violates any third party right.
2.5 By submitting any User Content to the Website, excluding privately
transmitted User Content, you hereby do and shall grant us a worldwide,
non-exclusive, perpetual, irrevocable, royalty-free, fully paid,
sublicensable and transferable license to use, aggregate, reproduce,
distribute, prepare derivative works of, display, perform, and otherwise
fully exploit such User Content in connection with the Website, the Services
and our (and our successors' and assigns') businesses, including without
limitation for promoting and redistributing part or all of the Website or
the Services (and derivative works thereof) in any media formats and through
any media channels (including, without limitation, third party websites and
feeds), and including after your termination of your Account or the
Services. You also hereby do and shall grant each user of the Website and/or
the Services a non-exclusive, perpetual license to access any of your User
Content that is available to such user on the Website, and to use,
reproduce, distribute, prepare derivative works of, display and perform such
User Content, including after your termination of your Account or the
Services. By submitting any User Content to the Services other than on the
Website, you hereby do and shall grant us a worldwide, non-exclusive,
perpetual, irrevocable, royalty-free, fully paid, sublicensable and
transferable license to use, aggregate, reproduce, distribute, prepare
derivative works of, display, and perform such User Content solely for the
purpose of providing the Services. For clarity, the foregoing licenses
granted to us and our users does not affect your other ownership or license
rights in your User Content, including the right to grant additional
licenses to your User Content, unless otherwise agreed in writing. You
represent and warrant that you have all rights to grant such licenses to us
without infringement or violation of any third party rights, including
without limitation, any privacy rights, publicity rights, copyrights,
trademarks, contract rights, or any other intellectual property or
proprietary rights.
2.6 Some Content will be marked on the Service as "Creative Commons
Content". Creative Commons Content will be identified with a Creative
Commons icon. We hereby grant each user of the Services a license to
Creative Commons Content under the Creative Commons CC BY-NC-SA 4.0 US
license, available at the the “Creative Commons License” You agree to abide
by the terms of the Creative Commons License when using Creative Commons
Content.
In other words, we can’t be held responsible for the content you create or
content you access elsewhere while using TangServer. Additionally, feel free
to share and adapt content we have that’s marked with the Creative Commons
icon, as long as you let others share it the same way. If you write a
tutorial for DO, you agree to this license too.
3.1 As a condition of use, you promise not to use the Services for any
purpose that is prohibited by these Terms of Service. You are responsible
for all of your activity in connection with the Services and the activity of
any sub-user that uses your access code or Account.
3.2 You agree that you will not transmit, distribute, post, store, link, or
otherwise traffic in Content, information, software, or materials on or
through the Service that (i) is unlawful, threatening, abusive, harassing,
defamatory, libelous, deceptive, fraudulent, invasive of another's privacy,
tortious, offensive, profane, contains or depicts pornography that is
unlawful, or is otherwise inappropriate as determined by us in our sole
discretion, (ii) you know is false, misleading, untruthful or inaccurate,
(iii) constitutes unauthorized or unsolicited advertising, (iv) impersonates
any person or entity, including any of our employees or representatives, or
(v) includes anyone's identification documents or sensitive financial
information. TangServer may permit, in its sole discretion, adult websites
that abide by state and federal law and regulation.
3.3 You shall not: (i) take any action that imposes or may impose (as
determined by us in our sole discretion) an unreasonable or
disproportionately large load on our (or our third party providers')
infrastructure; (ii) interfere or attempt to interfere with the proper
working of the Services or any activities conducted on the Services; (iii)
bypass, circumvent or attempt to bypass or circumvent any measures we may
use to prevent or restrict access to the Services (or other accounts,
computer systems or networks connected to the Services); (iv) run any form
of auto-responder or "spam" on the Services; (v) use manual or automated
software, devices, or other processes to "crawl" or "spider" any page of the
Website; (vi) harvest or scrape any Content from the Services; (vii) use the
Services for high risk activities including but not limited to the operation
of nuclear facilities, air traffic control, life support systems, or any
other use where the failure of service could lead to death, personal injury,
or environmental damage; or (viii) otherwise take any action in violation of
our guidelines and policies.
3.4 You shall not (directly or indirectly): (i) decipher, decompile,
disassemble, reverse engineer or otherwise attempt to derive any source code
or underlying ideas or algorithms of any part of the Services (including
without limitation any application), except to the limited extent applicable
laws specifically prohibit such restriction, (ii) modify, translate, or
otherwise create derivative works of any part of the Services, or (iii)
copy, rent, lease, distribute, or otherwise transfer any of the rights that
you receive hereunder. You shall abide by all applicable local, state,
national and international laws and regulations.
3.5 We also reserve the right to access, read, preserve, and disclose any
information as we reasonably believe is necessary to (i) satisfy any
applicable law, regulation, legal process or governmental request, (ii)
enforce these Terms of Service, including investigation of potential
violations hereof, (iii) detect, prevent, or otherwise address fraud,
security or technical issues, (iv) respond to user support requests, or (v)
protect the rights, property or safety of us, our users and the public.
3.6 Subscribers are restricted from registering multiple Accounts with the
same billing details without first notifying TangServer of that intent.
Otherwise, TangServer shall have the right to automatically flag such
Accounts as fraudulent or abusive, and TangServer may, without notification
to the Subscriber of such Account, suspend the service of such Account or
any other Account used by such Subscriber. The use of referral codes by
multiple Accounts having the same billing profile is not allowed. TangServer
also reserves the right to terminate a Subscriber's Account if it is
targeted by malicious activity from other parties.
3.7 As a reward for being early adopters of the Services, Subscribers with
grandfathered Accounts shall receive free bandwidth for the duration that
such Account is operative and conducts its operations in compliance with
these Terms of Service ("Grandfathered Accounts"). The free bandwidth may
only be used directly by the Subscriber of such Grandfathered Account.
Notwithstanding the foregoing, Subscribers of Grandfathered Accounts must
NOT: (i) run Torrents for download or Seed Servers, TOR, or services that
include content of an adult or pornographic nature; (ii) resell services
through their Account to provide free bandwidth to other individuals; or
(iii) transfer the Account ownership to another individual or entity, or
otherwise circumvent the intended fair usage of free bandwidth by
distributing it freely to others. Failure of Subscribers of Grandfathered
Accounts to follow these terms will result in the revocation of their
Accounts' grandfathered status.
3.8 You may not use the Services to obtain information about or make
decisions about anyone but yourself. You are solely responsible for any
reliance by you on the Services or other use you make of the Services.
Comments, suggestions or materials sent or transmitted to TangServer
(collectively "Feedback"), shall be deemed to be non-confidential. Subject
to the conditions described in TangServer's Privacy Policy, TangServer shall
have no obligation of any kind with respect to such Feedback and shall be
free to use and distribute the Feedback to others without limitation,
including, but not limited to developing and marketing products
incorporating such Feedback. TangServer reserves the right to publish or use
any responses, questions or comments emailed to TangServer for promotional
or other purposes without any further permission, notice or payment of any
kind to the sender. All such submissions will be the property of TangServer.
3.9 The enumeration of violations in this Section 3 of these Terms of
Service is not meant to be exclusive, and TangServer provides notice hereby
that it has and will exercise its authority to take whatever action is
necessary to protect the Services, Subscribers, and third parties from acts
that would be inimical to the purposes of this Section 3 of these Terms of
Service.
Lawful Use of the Network
3.10 In using the Services, Subscribers must comply with, and refrain from
violations of, any right of any other person, entity, law, or contractual
duty, including without limitation the laws of the United States and the
laws of Singapore, and including without limitation those laws forbidding:
(a) distribution of child pornography, (b) forgery, identity theft,
misdirection or interference with electronic communications, (c) invasion of
privacy, (d) unlawful sending of commercial electronic messages or other
marketing or electronic communications, (e) collection of excessive user
data from children, or other improper data collection activities, (f)
securities violations, wire fraud, money laundering, or terrorist
activities, or (f) false advertising, propagating or profiting from frauds
and unfair schemes. Subscribers will also comply with the affirmative
requirements of law governing use of the Services, including but not limited
to: (i) disclosure requirements, including those regarding notification of
security breaches, (ii) records maintenance for regulated industries, and
(iii) financial institution safeguards.
The Services are subject to the trade and economic sanctions maintained by
the Office of Foreign Assets Control (“OFAC”). By accessing the Services,
you agree to comply with these laws and regulations. Specifically, you
represent and warrant that you are not (a) located in any country that is
subject to OFAC’s trade and economic sanctions, currently Cuba, Iran, North
Korea, Syria, and the Crimea region of the Ukraine, or (b) an individual or
entity included on any SG lists of prohibited parties including: the
Treasury Department’s List of Specially Designated Nationals List (“SDN
List”) and Sectoral Sanctions List (“SSI List”). Additionally, you agree not
to – directly or indirectly – sell, export, reexport, transfer, divert, or
otherwise dispose of any service received from TangServer in contradiction
with these laws and regulations. Failure to comply with these laws and
regulations may result in the suspension or termination of your Account.
Agreed Use of Allotted Network Resources
3.11 Subscribers shall not use any method to circumvent the provisions of
these Terms of Service, or to obtain Services in excess of those for which
they contract with TangServer. Subscribers shall use only those IP addresses
that are assigned to them by TangServer, and shall not use any IP addresses
outside of their assigned range. Subscribers shall not use any mechanism to
exceed the amount of resources assigned to them through the Services, or to
conceal such activities.
Injurious Code
3.12 Subscribers may not use the Services to distribute, receive
communications or data gleaned from, or execute any action directed by any
type of injurious code, including but not limited to: (i) trojans, (ii) key
loggers, (iii) viruses, (iv) malware, (v) botnets, (vi) denial of service
attacks, (vii) flood or mail bombs, (viii) logic bombs, or (ix) other
actions which TangServer reserves the sole right to determine to be
malicious in intent.
Email Violations
3.13 Subscribers shall not send bulk email utilizing their resources on the
Services unless they maintain a double-authorized list of subscribed members
including IP addresses and relevant contact information, along with
following guidelines for including removal links with all sent emails
according to the such legislation. Subscribers shall comply with all laws
regarding the sending of commercial electronic messages or other marketing
or electronic communications. Subscribers are forbidden from taking any
action that would result in their IP addresses, or any IP address associated
with TangServer or other Subscribers, being placed on the Spamhaus.org
blacklist. TangServer reserves the sole and absolute right to determine
whether an email violation has occurred.
Invasion of Privacy, Defamation, or Harassment
3.14 Subscribers may not use the Services in a manner that would violate the
lawful privacy rights of any person, or to publish or republish defamatory
or libelous statements, or to harass or embarrass, which shall be determined
in TangServer's sole and absolute discretion.
Violation of Copyright, Trademark, Patent or Trade Secret
3.15 Subscribers may not use the Services in violation of the copyrights,
trademarks, patents or trade secrets of third parties, nor shall they
utilize the Services to publish such materials in a manner that would expose
them to public view in violation of the law. The provisions of the Digital
Millennium Copyright Act of 1998 ("DMCA") (as required under 17 SGC. §512)
and all other applicable international trademark, copyright, patent or other
intellectual property laws will apply to issues presented by allegations of
copyright violations by third parties. TangServer will, in appropriate
circumstances, terminate the accounts of repeat violators. If a third party
believes that a Subscriber of TangServer is violating its intellectual
property rights, it should notify us by email at [email protected]. A
notification should include information reasonably sufficient to permit
TangServer to locate the allegedly infringing material, such as the IP
address or URL of the specific online location where the alleged
infringement is occurring.
Export
3.16 Subscriber shall comply with all applicable export and import control
laws and regulations in its use of the Services, and, in particular,
Subscriber shall not utilize the Services to export or re-export data or
software without all required United States and foreign government licenses.
Subscriber assumes full legal responsibility for any access and use of the
Services from outside the United States, with full understanding that the
same may constitute export of technology and technical data that may
implicate export regulations and/or require export license. Should such a
license be required, it shall be Subscriber's responsibility to obtain the
same, at Subscriber's sole cost and expense, and in the event of any breach
of this duty resulting in legal claims against TangServer, Subscriber shall
defend, indemnify and hold TangServer harmless from all claims and damages
arising therefrom.
Acts of Sub-Users
3.17 Subscribers are responsible for the acts of others utilizing their
access to the Services, and will be held responsible for violations of the
Services by their sub-users or persons who gain access to the Services using
the Subscriber's access codes. Any activity that a Subscriber is prohibited
from performing by these Terms of Services is equally prohibited to anyone
using the access to the Services of the Subscriber.
Access Code Protection
3.18 Subscribers shall utilize proper security protocols, such as setting
strong passwords and access control mechanisms, safeguarding access to all
logins and passwords, and verifying the trustworthiness of persons who are
entrusted with account access information.
Notification Regarding these Terms of Service
3.19 Subscribers shall notify all persons who receive access to the Services
of the provisions of these Terms of Service, and shall inform them that the
terms of these Terms of Service are binding upon them.
Remedial Action
3.20 Subscribers shall notify TangServer if and when they learn of any
security breaches regarding the Services, and shall aid in any investigation
or legal action that is taken by authorities and/or TangServer to cure the
security breach.
In other words, be mindful about how you use our services. If you are
breaking laws, being obscene, or abusing our infrastructure, we have the
right to stop you from doing these things. You must also notify TangServer
before registering multiple accounts with the same billing address to
prevent being flagged for abuse. You’re also responsible for the acts of
others utilizing your access to our services, as we have no way of
distinguishing your actions from the actions of your sub-users. Be careful
who you give your information to—it’s to protect both us and you!
4.1 The Services may permit you to link to other websites, services or
resources on the Internet, and other websites, services or resources may
contain links to the Services. When you access third party resources on the
Internet, you do so at your own risk. These other resources are not under
our control, and you acknowledge that we are not responsible or liable for
the content, functions, accuracy, legality, appropriateness or any other
aspect of such websites or resources. The inclusion of any such link does
not imply our endorsement or any association between us and their operators.
You further acknowledge and agree that we shall not be responsible or
liable, directly or indirectly, for any damage or loss caused or alleged to
be caused by or in connection with the use of or reliance on any such
content, goods or services available on or through any such website or
resource. We also permit certain Vendors (as defined in the TangServer
Marketplace Terms and Conditions) to make available certain applications on
the TangServer Marketplace. These Vendor Offerings (as defined the
TangServer Marketplace Terms and Conditions) are accessed, downloaded and/or
purchased directly from such Vendors and not from TangServer. It is your
responsibility to protect your system from such items as viruses, worms,
Trojan horses and other items of a destructive nature.
In other words, it’s up to you to be careful when accessing third-party
resources on the Internet—they’re outside of our control and we cannot be
blamed for any negative outcomes. If you have a problem with them, please
let those services know directly!
Acceptable Payment Methods
5.1 TangServer accepts major credit cards, debit cards, and Paypal payments.
Subscribers who choose to pay with PayPal will be strictly limited to a
single TangServer Account per PayPal account. Virtual credit cards and gift
cards typically will not be accepted. Other forms of payment may be arranged
by contacting TangServer at [email protected]. Please note that any
payment terms presented to you in the process of using or signing up for
paid Services are deemed part of this Agreement.
5.2 We use third-party payment processors (the "Payment Processors") to bill
you through a payment account linked to your Account on the Services (your
"Billing Account") for use of the paid Services. The processing of payments
may be subject to the terms, conditions and privacy policies of the Payment
Processors in addition to this Agreement. We are not responsible for error
by the Payment Processors. By choosing to use paid Services, you agree to
pay us, through the Payment Processors, all charges at the prices then in
effect for any use of such paid Services in accordance with the applicable
payment terms and you authorize us, through the Payment Processors, to
charge your chosen payment provider (your "Payment Method"). You agree to
make payment using that selected Payment Method. We reserve the right to
correct any errors or mistakes that it makes even if it has already
requested or received payment
Billing and Terms
5.3 The term of this Agreement shall be monthly, to commence on the date
that the Subscriber signs up electronically for the Services by creating an
Account with an email address. All invoices are denominated, and Subscriber
must pay, in SG Dollars. Subscribers are typically billed monthly on or
about the first day of each month, with payment due no later than ten (10)
days past the invoice date. On rare occasions, a Subscriber may be billed an
amount up to the Subscriber's current balance in an effort to verify the
authenticity of the Subscriber's account information. This process ensures
that Subscribers without a payment history are not subjected to additional
scrutiny. For specific pricing policies. Monthly fees and renewal fees will
be billed at the rate agreed to at purchase. You may cancel the Services at
any time by logging into your Control Panel. At cancellation, your Account
will be inactivated and you will no longer be able to log into our site
and/or have any access to the Services. Except in the case of subscription
commitments you have agreed to, which shall be nonrefundable, as permitted
by law, if you cancel, you agree that fees for the first month of Services
and any start-up costs associated with setting up your Account ("Start-up
Costs") shall be nonrefundable, as permitted by law. With the exception of
any subscription commitments agreed by you, if you paid fees in advance for
any period longer than one month, then you may, with the exception of fees
for the first month of Services and any Start-up Costs, obtain a refund on a
pro rata basis for the period remaining after you cancel.
5.4 Some of the paid Services may consist of an initial period, for which
there is a one-time charge, followed by recurring period charges as agreed
to by you. By choosing a recurring payment plan, you acknowledge that such
Services have an initial and recurring payment feature and you accept
responsibility for all recurring charges prior to cancellation. WE MAY
SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM
YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US)
THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT
METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY
COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT
METHOD.
5.5 YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR
BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR
BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING
ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST
PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSORS IF YOUR PAYMENT METHOD IS
CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL
BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER
NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE AT SETTING. IF YOU
FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY
CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING
ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH
ABOVE.
5.6 Subscriber is responsible for any duties, customs fees, taxes, and
related penalties, fines, audits, interest and back-payments relating to
Subscriber's purchase of the Services, including but not limited to
national, state or local sales taxes, use taxes, value-added taxes (VAT) and
goods and services taxes (GST) (collectively, "Taxes"). TangServer's
standard pricing policies do not include and are not discounted or enhanced
for any such Taxes. If TangServer becomes obligated to collect or pay Taxes
in connection with Subscriber's purchase of the Services, those Taxes will
be invoiced to that Subscriber as part of a billing process or collected at
the time of purchase. In certain states, countries and territories,
TangServer may determine if Subscriber's purchase of Services is subject to
certain Taxes, and if so, may collect such Taxes and remit them to the
appropriate taxing authority. If Subscriber believes that a given tax does
not apply or that some amount must be withheld from payments to TangServer,
Subscriber must promptly provide TangServer with a tax certificate,
withholding receipt, tax identifier (e.g., VAT ID) or other adequate proof,
provided such information is valid and sufficiently authorized by all
appropriate taxing authorities. Subscriber must also provide TangServer with
any tax identification information that is necessary for TangServer to
comply with TangServer's tax obligations, as determined by TangServer from
time to time. Subscriber will be solely responsible for any
misrepresentations made or non-compliance caused by Subscriber regarding
Taxes, whether with respect to TangServer or other parties, including any
penalties, fines, audits, interest, back-payments or further taxes
associated with such misrepresentations or non-compliance.
Arrearages
5.7 Payments not made within ten (10) days of invoicing will be deemed in
arrears. For accounts in arrears, if any amount is more than ten (10) days
overdue, without the requirement of providing notice of such arrears,
TangServer may suspend service to such account and bring legal action to
collect the full amount due, including any attorneys' fees and costs.
Suspension for Nonpayment
5.8 If a Subscriber is past due on their balance, TangServer may send up to
three (3) email notifications within a fifteen (15) day period before
suspending the Subscriber's account. Servers will be temporarily powered off
during the suspension period. TangServer reserves the right to delete the
Subscriber's suspended machines after the final termination notice.
In other words, we currently accept payment through major credit cards and
PayPal. Virtual credit cards and gift cards will often not be accepted, as
we’ve seen repeated fraud and abuse with these methods of payment.
6.1 We have no special relationship with or fiduciary duty to you. You
acknowledge that we have no duty to take any action regarding:
1.which Subscribers gain access to the Services;
2.what Content you access via the Services; or
3.how you may interpret or use the Content.
6.2 TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU RELEASE US FROM ALL
LIABILITY FOR YOU HAVING ACQUIRED OR NOT ACQUIRED CONTENT THROUGH THE
SERVICES. WE MAKE NO REPRESENTATIONS CONCERNING ANY CONTENT CONTAINED IN OR
ACCESSED THROUGH THE SERVICES, AND WE WILL NOT BE RESPONSIBLE OR LIABLE FOR
THE ACCURACY, COPYRIGHT COMPLIANCE, OR LEGALITY OF MATERIAL OR CONTENT
CONTAINED IN OR ACCESSED THROUGH THE SERVICES.
6.3 THE SERVICES, INCLUDING WITHOUT LIMITATION ANY INFORMATION DELIVERED AS
PART OF THE SERVICES, AND CONTENT ARE PROVIDED "AS IS", "AS AVAILABLE" AND
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, NONINTERFERENCE WITH DATA, AVAILABILITY,
ACCURACY, THAT YOU WILL HAVE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO
OUR WEBSITE OR THAT THE SERVICES ARE ERROR FREE AND ANY WARRANTIES IMPLIED
BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY
DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS
AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE
OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS
WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE
SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS
OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES
IS SOLELY AT YOUR OWN RISK. THE SERVICES CONTAIN INFORMATION PROVIDED BY ONE
OR MORE THIRD PARTY DATA PROVIDERS. TANGSERVER DOES NOT CONTROL AND IS NOT
RESPONSIBLE FOR THE INFORMATION PROVIDED BY ANY SUCH THIRD PARTY PROVIDER.
YOU ACKNOWLEDGE AND AGREE THAT NEITHER TANGSERVER NOR ANY SUCH THIRD PARTY
PROVIDER HAS ANY OBLIGATION TO CORRECT INFORMATION ABOUT YOU EXCEPT AS
REQUIRED BY APPLICABLE LAW. INFORMATION YOU REQUEST MAY NOT BE AVAILABLE OR
MAY NOT BE PROVIDED, AND TANGSERVER HAS NO LIABILITY FOR SUCH FAILURE. IN NO
EVENT WILL TANGSERVER WARRANT OR GUARANTEE THE CORRECTNESS,
COMPREHENSIVENESS, COMPLETENESS, ACCURACY, TIMELINESS OF ANY INFORMATION,
PRODUCTS, OR SERVICES ON THIS WEBSITE. THE INFORMATION, PRODUCTS, AND
SERVICES AVAILABLE ON THE WEBSITE MAY INCLUDE TECHNICAL INACCURACIES OR
TYPOGRAPHICAL ERRORS. THEREFORE, YOU AGREE THAT YOUR ACCESS TO AND USE OF
OUR WEBSITE, PRODUCTS, SERVICES AND CONTENT ARE AT YOUR OWN RISK.
THE ABOVE REFERENCED LANGUAGE DOES NOT APPLY TO VENDOR OFFERINGS. RATHER,
ALL LIMITED WARRANTIES, WARRANTY DISCLAIMER, LIMITATIONS OF LIABILITY AND
OTHER SPECIFIC PROVISIONS REGARDING THE VENDOR OFFERINGS CAN BE FOUND IN THE
TANGSERVER MARKETPLACE TERMS AND CONDITIONS.
In other words, we as a company have rights, just like you the customer.
Beta Services
6.4. TangServer may offer "beta" versions or features of the Services (each,
a "Beta Service"). TangServer will determine, at its sole discretion, the
availability, duration (the "Trial Period"), features, and components of
each Beta Service. For avoidance of doubt, any Beta Service is a form of the
Services and the provision and use of any Beta Service is subject to the
entirety of this Agreement, unless otherwise provided for in this Section
6.4.
ANY BETA SERVICE IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND,
WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TANGSERVER SPECIFICALLY
DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND
FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO ANY BETA SERVICE.
Notwithstanding anything to the contrary in this Agreement, in no event will
TangServer be liable to you or any third party for any damages or liability
related to, arising out of, or caused by any Beta Service and/or any
modification, suspension, or termination thereof. If TangServer permits you
to use a Beta Service, you agree to provide TangServer Feedback and respond
to TangServer's questions or other inquiries regarding your use of the Beta
Service, if requested and as applicable. If TangServer permits you to use a
Beta Service, you specifically agree, in addition to the requirements set
forth in Section 3 of this Agreement, to not: (i) use the Beta Service for
benchmarking or performance testing or publicly disseminate performance
information or analysis from any source relating to the Service; (ii) modify
or create derivative works of the Beta Service or remove any product
identification, proprietary, copyright or other notices contained in the
Beta Service; or (iii) allow any other individual to access or use the Beta
Service. TangServer at its sole discretion shall determine whether or not to
continue to offer any Beta Service, and may cease offering any Beta Service
at any time. Upon completion of a Trial Period, you may lose access to the
applicable Beta Service, unless or until the features of the Beta Service
are incorporated into the Services, and you agree to return or destroy all
copies of documentation and confidential information related to the Beta
Service. Any production candidate or non-production version of the Services
will be considered a Beta Service.
Subscriber grants to TangServer a limited license to use, reproduce,
distribute, and display any data provided to TangServer by Subscriber and/or
any user of a Beta Service solely for facilitating the purposes of this
Agreement (such data collectively, "Beta Data") (i) as required to provide
the Beta Service; and (ii) in de-identified form, to tune, enhance and
improve the Service and other TangServer products and services. Subscriber
represents and warrants that it has all necessary rights to grant TangServer
the rights set forth in this Section, and that it will comply with all
applicable laws, regulations, and other obligations regarding the
collection, use and disclosure of Beta Data. TangServer may use
de-identified or aggregated Beta Data collected through a Beta Service for
any purpose, including, without limitation, to enhance and improve the
Services.
In other words, we may let you try new features, but these are provided
“as-is” and are subject to special terms.
7.1 IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS,
SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT
LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO
THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE,
COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE
GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN
HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR
ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF FEES PAID TO US FOR
THE PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS ONE MONTH PERIOD,
EVEN IF TANGSERVER HAD BEEN ADVISED OF, KNEW, OR SHOULD HAVE KNOWN, OF THE
POSSIBILITY THEREOF. SUBSCRIBER ACKNOWLEDGES THAT THE FEES PAID BY HIM OR
HER REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT
TANGSERVER WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE
LIMITATIONS.
SUBSCRIBER HEREBY WAIVES ANY AND ALL CLAIMS AGAINST TANGSERVER ARISING OUT
OF SUBSCRIBER'S PURCHASE OR USE OF THE SERVICES, OR ANY CONDUCT OF
TANGSERVER'S DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES. YOUR
SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE
SERVICES OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND
DISCONTINUATION OF ACCESS TO OR USE OF THE SERVICES.,
IN ADDITION, YOU AGREE THAT TANGSERVER IS NOT RESPONSIBLE FOR ANY DATA
COMPILED BY OUR SERVICES AND THAT TANGSERVER WILL NOT BE LIABLE, IN ANY
MANNER, AS A RESULT OF YOUR EXPOSURE TO ANY DEFAMATORY, LIBELOUS,
THREATENING, UNLAWFULLY HARASSING, OBSCENE OR OTHERWISE UNLAWFUL CONTENT OR
DATA. IN NO EVENT SHALL TANGSERVER, OR ANY THIRD PARTY PROVIDER OF ANY
COMPONENT OF THE SERVICES OR OF ANY INFORMATION DELIVERED AS PART OF THE
SERVICES, BE LIABLE TO YOU AND/OR ANY PARTY FOR ANY DAMAGES OF ANY KIND,
INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE,
CONSEQUENTIAL OR SIMILAR DAMAGES ARISING OUT OF OR RELATED TO THE SERVICES,
CONTENT, PRODUCTS, THE USE OR INABILITY TO USE THIS WEBSITE, OR ANY LINKED
WEBSITE, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOSS OF USE, BUSINESS
INTERRUPTION, OR OTHER ECONOMIC LOSSES, LOSS OF PROGRAMS OR OTHER DATA,
WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN
IF TANGSERVER IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING
LIABILITY ASSOCIATED WITH ANY VIRUSES WHICH MAY INFECT YOUR COMPUTER
EQUIPMENT.
SOME JURISDICTIONS LIMIT OR PROHIBIT THE FOREGOING LIMITATIONS, AND IN SUCH
JURISDICTIONS THE FOREGOING LIMITATIONS SHALL BE APPLIED TO THE MAXIMUM
EXTENT PERMITTED BY LAW.
8.1 Subscriber shall keep confidential any confidential information to which it is given access, and shall cooperate with TangServer's efforts to maintain the confidentiality thereof. Subscriber shall not publish to third parties or distribute information or documentation that TangServer provides for purposes of operating and maintaining its systems, including material contained in estimates, invoices, work orders, or other such materials. In other words, it’s pretty unlikely we'll be sharing confidential information with any of our customers.
9.1 Subscriber is solely responsible for the preservation of Subscriber's
data which Subscriber saves onto its virtual server (the "Data"). EVEN WITH
RESPECT TO DATA AS TO WHICH SUBSCRIBER CONTRACTS FOR BACKUP SERVICES
PROVIDED BY TANGSERVER, TO THE EXTENT PERMITTED BY APPLICABLE LAW,
TANGSERVER SHALL HAVE NO RESPONSIBILITY TO PRESERVE DATA. TANGSERVER SHALL
HAVE NO LIABILITY FOR ANY DATA THAT MAY BE LOST, OR UNRECOVERABLE, BY REASON
OF SUBSCRIBER'S FAILURE TO BACKUP ITS DATA OR FOR ANY OTHER REASON.
In other words, we trust that you’ll be responsible and back up your own
data. Things happen!
10.1 Each Subscriber is permitted to state publicly that such Subscriber is
a Subscriber of the Services. Subject to TangServer's Privacy Policy, each
Subscriber agrees that TangServer may include such Subscriber's name and
trademarks in a list of TangServer Subscriber, online or in promotional
materials. Each Subscriber also agrees that TangServer may verbally
reference such Subscriber as a Subscriber of the Services. Subscriber may
opt out of the provisions in this Section 10.1 by e-mailing a request to
[email protected].
In other words, we’re proud to have the quality of customers that we do. If
it comes up, we may mention you!
11.1 YOU SHALL DEFEND, INDEMNIFY, AND HOLD HARMLESS US, OUR AFFILIATES,
PARENTS, SUBSIDIARIES, ANY RELATED COMPANIES, LICENSORS AND PARTNERS, AND
EACH OF OUR AND THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS,
CONTRACTORS, DIRECTORS, SUPPLIERS AND REPRESENTATIVES FROM ALL LIABILITIES,
CLAIMS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, THAT ARISE FROM
OR RELATE TO YOUR (OR ANY THIRD PARTY USING YOUR ACCOUNT OR IDENTITY IN THE
SERVICES) USE OR MISUSE OF, OR ACCESS TO, THE SERVICES, CONTENT, OR
OTHERWISE FROM YOUR USER CONTENT, VIOLATION OF THESE TERMS OF SERVICE OR OF
ANY LAW, OR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY OR OTHER RIGHT OF ANY
PERSON OR ENTITY. WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND
CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH
EVENT YOU WILL ASSIST AND COOPERATE WITH US IN ASSERTING ANY AVAILABLE
DEFENSES.
In other words, if, for example, you’re angry with someone for something
they write on a website that’s hosted on TangServer, we can’t be held
responsible for what they say or do.
12.1 TangServer reserves the right, in our sole discretion, to terminate
your access to all or any part of the Services at any time, with or without
notice, effective immediately, including but not limited to as a result of
your violation of any of these Terms of Service or any law, or if you misuse
system resources, such as, by employing programs that consume excessive
network capacity, CPU cycles, or disk IO. Any such termination may result in
the forfeiture and destruction of information associated with your Account.
TangServer may provide prior notice of the intent to terminate Services to
you if such notice will not, in TangServer's discretion, run counter to the
intents and purposes of these Terms of Service. Except as otherwise set
forth hereunder, any and all fees paid hereunder are non-refundable and any
and all fees owed to TangServer before such termination shall be immediately
due and payable, including any liabilities that may have been incurred prior
to termination such as TangServer's costs for collection (including
attorneys' fees) of any such charges or other liabilities. Upon termination,
any and all rights granted to Subscriber by this Agreement will immediately
be terminated, and Subscriber shall promptly discontinue all use of the
Services. If you wish to terminate your Account, you may do so by following
the instructions on the Website or through the Services. All provisions of
these Terms of Service which by their nature should survive termination
shall survive termination, including, without limitation, licenses of User
Content, ownership provisions, warranty disclaimers, indemnity and
limitations of liability.
In other words, if you violate these Terms of Service, then we have the
right to put a hold on your account. These actions are reserved for the most
drastic offenses; you will more likely receive a warning and will be able to
continue using our services as long as the undesirable behavior ceases. You,
however, are free to terminate your account without reason at any time.
换句话说,如果您违反了这些服务条款,那么我们有权扣留您的账户。这些行为只适用于最严重的违法行为;您将更有可能收到警告,并将能够继续使用我们的服务,只要不良行为停止。但是,您可以随时无理由地终止您的帐户。
13.1 Any claim arising hereunder shall be construed in accordance with the
substantive and procedural laws of the State of Singapore, without regard to
principles of conflict of laws. Subject to Section 15 below, you agree that
any dispute arising from or relating to the subject matter of these Terms of
Service shall be governed by the exclusive jurisdiction and venue of the
state and Federal courts of Singapore County, Singapore. Subscriber consents
to service of process via email at the email address(es) provided by
Subscriber, and waives any requirement under the Hague Convention or other
judicial treaty requiring that legal process be translated into any language
other than English.
In other words, basically, we live in Singapore.
14.1 Mindful of the high cost of litigation, you and TangServer agree to the
following dispute resolution procedure: in the event of any controversy,
claim, action or dispute arising out of or related to: (i) the Website; (ii)
this Agreement; (iii) the Services; (iv) the breach, enforcement,
interpretation, or validity of this Agreement; or (v) any other dispute
between you and TangServer ("Dispute"), the party asserting the Dispute
shall first try in good faith to settle such Dispute by providing written
notice to the other party (by first class or registered mail) describing the
facts and circumstances (including any relevant documentation) of the
Dispute and allowing the receiving party 30 days in which to respond to or
settle the Dispute. Notice shall be sent (1) if to TangServer .Both you and
TangServer agree that this dispute resolution procedure is a condition
precedent that must be satisfied prior to initiating any arbitration or
filing any claim against the other party.
In other words, we truly hope that we never have to enter into litigation
with our subscribers and we imagine that most people feel the same way. If
it gets to that point, we'll agree to discuss it and figure out a solution,
first.
15.1 In the interest of resolving disputes between you and TangServer in the
most expedient and cost effective manner, you and TangServer agree that
every dispute arising in connection with these Terms will be resolved by
binding arbitration. Arbitration is less formal than a lawsuit in court.
Arbitration uses a neutral arbitrator instead of a judge or jury, may allow
for more limited discovery than in court, and can be subject to very limited
review by courts. Arbitrators can award the same damages and relief that a
court can award. This agreement to arbitrate disputes includes all claims
arising out of or relating to any aspect of these Terms, whether based in
contract, tort, statute, fraud, misrepresentation, or any other legal
theory, and regardless of whether a claim arises during or after the
termination of these Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO
THESE TERMS, YOU AND TANGSERVER ARE EACH WAIVING THE RIGHT TO A TRIAL BY
JURY OR TO PARTICIPATE IN A CLASS ACTION. This Section 15 will not apply to
disputes arising under the SG-EU/SG-Swiss Safe Harbor frameworks, which
shall instead be administered under the rules for the resolution of disputes
arising under the Safe Harbor frameworks specified in the TangServer Safe
Harbor filing with the SG Department of Commerce.
15.2 Despite the provisions of Section 15.1, nothing in these Terms will be
deemed to waive, preclude, or otherwise limit the right of either party to:
(i) bring an individual action in small claims court; (ii) pursue an
enforcement action through the applicable federal, state, or local agency if
that action is available; (iii) seek injunctive relief in a court of law; or
(iv) to file suit in a court of law to address an intellectual property
infringement claim.
15.3 Any arbitration between you and TangServer will be settled under the
Federal Arbitration Act, and governed by the Commercial Dispute Resolution
Procedures and the Supplementary Procedures for Consumer Related Disputes
(collectively, "AAA Rules") of the American Arbitration Association ("AAA"),
as modified by these Terms, and will be administered by the AAA. by
contacting TangServer.
15.4 A party who intends to seek arbitration must first send a written
notice of the dispute to the other party by certified SG Mail or by Federal
Express (signature required) or, only if such other party has not provided a
current physical address, then by electronic mail ("Notice"). TangServer's
address for Notice is: TangServer, 101 Avenue of the Americas, 10th Floor,
Singapore, NY 10013. The Notice must: (a) describe the nature and basis of
the claim or dispute; and (b) set forth the specific relief sought
("Demand"). The parties will make good faith efforts to resolve the claim
directly, but if the parties do not reach an agreement to do so within 30
days after the Notice is received, you or TangServer may commence an
arbitration proceeding. During the arbitration, the amount of any settlement
offer made by you or TangServer must not be disclosed to the arbitrator
until after the arbitrator makes a final decision and award, if any. If the
dispute is finally resolved through arbitration in your favor, TangServer
will pay you the highest of the following: (i) the amount awarded by the
arbitrator, if any; (ii) the last written settlement amount offered by
TangServer in settlement of the dispute prior to the arbitrator's award; or
(iii) $1,000.
15.5 If you commence arbitration in accordance with these Terms, TangServer
will reimburse you for your payment of the filing fee, unless your claim is
for more than $10,000, in which case the payment of any fees will be decided
by the AAA Rules. Any arbitration hearing will take place at a location to
be agreed upon in Singapore, Singapore, but if the claim is for $10,000 or
less, you may choose whether the arbitration will be conducted: (i) solely
on the basis of documents submitted to the arbitrator; (ii) through a
non-appearance based telephone hearing; or (iii) by an in-person hearing as
established by the AAA Rules in the county (or parish) of your billing
address. If the arbitrator finds that either the substance of your claim or
the relief sought in the Demand is frivolous or brought for an improper
purpose (as measured by the standards set forth in Federal Rule of Civil
Procedure 11(b)), then the payment of all fees will be governed by the AAA
Rules. In that case, you agree to reimburse TangServer for all monies
previously disbursed by it that are otherwise your obligation to pay under
the AAA Rules. Regardless of the manner in which the arbitration is
conducted, the arbitrator must issue a reasoned written decision sufficient
to explain the essential findings and conclusions on which the decision and
award, if any, are based. The arbitrator may make rulings and resolve
disputes as to the payment and reimbursement of fees or expenses at any time
during the proceeding and upon request from either party made within 14 days
of the arbitrator's ruling on the merits.
15.6 YOU AND TANGSERVER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER
ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS
MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless
both you and TangServer agree otherwise, the arbitrator may not consolidate
more than one person's claims, and may not otherwise preside over any form
of a representative or class proceeding.
15.7 If TangServer makes any future change to this arbitration provision,
other than a change to TangServer's address for Notice, you may reject the
change by sending us written notice within 30 days of the change to
TangServer's address for Notice, in which case your account with TangServer
will be immediately terminated and this arbitration provision, as in effect
immediately prior to the changes you rejected will survive.
15.8 If Section 15.6 is found to be unenforceable or if the entirety of this
Section 15 is found to be unenforceable, then the entirety of this Section
15 will be null and void and, in that case, the parties agree that the
exclusive jurisdiction and venue described in Section 13 will govern any
action arising out of or related to these Terms. The arbitrator has
exclusive authority to resolve any dispute relating to the interpretation,
applicability, or enforceability of this binding arbitration agreement.
In other words, if we can’t work it out, let’s avoid spending a lot of money
in court and agree to pay an arbitrator for a fraction of the cost instead.
16.1 Neither you nor TangServer shall be liable for nonperformance of the
terms herein to the extent that either you or TangServer are prevented from
performing as a result of any act or event which occurs and is beyond your
or TangServer's reasonable control, including, without limitation, acts of
God, war, unrest or riot, strikes, any action of a governmental entity,
weather, quarantine, fire, flood, earthquake, explosion, utility or
telecommunications outages, Internet disturbance, or any unforeseen change
in circumstances, or any other causes beyond either party's reasonable
control. The party experiencing the force majeure shall provide the other
party with prompt written notice thereof and shall use reasonable efforts to
remedy effects of such force majeure.
16.2 You are granted a limited, non-exclusive right to create a hypertext
link to the Website found at host.tangchaoshop.com.provided such link does
not portray TangServer and/or its affiliates or any of their respective
products and services in a false, misleading, derogatory or otherwise
defamatory manner. This limited right may be revoked at any time. You may
not use, frame or utilize framing techniques to enclose any TangServer
trademark, logo or other proprietary information, including the images found
at the Website, the content of any text or the layout/design of any page or
form contained on a page without TangServer's express written consent.
Except as noted above, you are not conveyed any right or license by
implication, estoppel, or otherwise in or under any patent, trademark,
copyright, or proprietary right of TangServer or any third party.
16.3 The Website contains many of the valuable trademarks, service marks,
names, titles, logos, images, designs, copyrights and other proprietary
materials owned, registered and used by TangServer, but not limited to, the
mark " TangServer". TangServer and the TangServer product names referenced
in the Website are either trademarks, service marks or registered trademarks
of TangServer. Any unauthorized use of same is strictly prohibited and all
rights in same are reserved by TangServer. No use of any TangServer
trademark may be made by any third party without express written consent of
TangServer. Other products and company names mentioned in the Website may be
the trademarks of their respective owners.
16.4 Elements of TangServer's Website are protected by trade dress,
trademark, unfair competition, and other laws and may not, unless otherwise
permitted hereunder, be copied in whole or in part. No logo, graphic, or
image from the Website may be copied or retransmitted without TangServer's
express written permission. The images, text, screens, web pages, materials,
data, Content and other information used and displayed on the Website are
the property of TangServer or its licensors and are protected by copyright,
trademark and other laws. In addition to our rights in individual elements
of the Website, TangServer owns copyright or patent rights in the selection,
coordination, arrangement and enhancement of any images, text, screens, web
pages, materials, data, Content and other information used and displayed on
the Website. You may copy such images, text, screens, web pages, materials,
data, Content and other information used and displayed on the Website for
your personal or educational use only, provided that each copy includes any
copyright, trademark or service mark notice or attribution as they appear on
the pages copied. Except as provided in the preceding sentence, none of such
images, text, screens, web pages, materials, data, Content and other
information used and displayed on the Website may be copied, displayed,
distributed, downloaded, licensed, modified, published, reposted,
reproduced, reused, sold, transmitted, used to create a derivative work or
otherwise used for public or commercial purposes without the express written
permission of TangServer.
16.5 This Agreement, including all related agreements and policies
incorporated by reference herein, constitutes the entire agreement between
the parties related to the subject matter hereof and supersedes any prior or
contemporaneous agreement between the parties relating to the Services. A
valid waiver hereunder shall not be interpreted to be a waiver of that
obligation in the future or any other obligation under this Agreement. The
failure of either party to exercise in any respect any right provided for
herein shall not be deemed a waiver of any further rights hereunder. In
order for any waiver of compliance with these Terms of Service to be
binding, we must provide you with written notice of such waiver through one
of our authorized representatives. If any provision of this Agreement is
prohibited by law or held to be unenforceable, that provision will be
severed and the remaining provisions hereof shall not be affected such that
this Agreement shall continue in full force and effect as if such
unenforceable provision had never constituted a part hereof. This Agreement
may be executed in counterparts, each of which shall be deemed an original,
but all of which together shall constitute the same instrument. This
Agreement may be signed electronically or, as set out above, your access and
use of the Services will manifest your consent to this Agreement. These
Terms of Service are personal to you, and are not assignable, transferable
or sublicensable by you except with our prior written consent. We may
assign, transfer or delegate any of our rights and obligations hereunder
without consent. No agency, partnership, joint venture, or employment
relationship is created as a result of these Terms of Service and neither
party has any authority of any kind to bind the other in any respect. The
section and paragraph headings in these Terms of Service are for convenience
only and shall not affect their interpretation. All references to "laws,"
"rules," or "regulations" references any and all applicable laws, rules and
regulations, whether domestic or foreign. Unless otherwise specified in
these Terms of Service, all notices under these Terms of Service will be in
writing and will be deemed to have been duly given when received, if
personally delivered or sent by certified or registered mail, return receipt
requested; when receipt is electronically confirmed, if transmitted by
facsimile or e-mail; or the day after it is sent, if sent for next day
delivery by recognized overnight delivery service.
In other words, neither you nor us can be held responsible for
non-performance of these terms given circumstances outside of reasonable
control (e.g. extreme weather, natural disasters, telecommunications
outages, Internet disturbances, a zombie apocalypse... you get the idea).